Vegolink products offer a range of benefits that make them ideal for travelers and those seeking reliable, cost-effective mobile data solutions:

• - Cost-Effective: Vegolink provides mobile data rates starting from as low as $0.002 per MB, making it significantly cheaper than traditional roaming tariffs from your home carrier.
• - Wide Coverage: With support in over 160 countries, including top travel destinations, Vegolink ensures you have connectivity wherever you go.
• - Flexible Data Use: You only pay for the data you use, with no hidden costs or subscription fees. There's no need to prepay for bundles, and the low cost per MB has no expiration.
• - Convenient and Easy: Vegolink offers both physical SIM and virtual eSIM options for easy installation and use. The SIM comes pre-activated, so you can start using it immediately without any additional setup.
• - Seamless Connectivity: The service supports 3G and 4G LTE technologies, ensuring a reliable connection across a variety of devices, including smartphones, tablets, and mobile routers.
• - User-Friendly Management: Manage your account easily using the Vegolink bot on Telegram, and top up your balance online from anywhere in the world.
• - Premium Roaming Partners: Benefit from connections with premium roaming partners, ensuring high-quality service wherever you travel.

Vegolink is designed to provide affordable, hassle-free mobile data solutions, making it a valuable choice for anyone looking to stay connected while traveling internationally or managing mobile data usage efficiently.

You can buy Vegolink products on our website. Please follow steps below:
• 1. Click on the "PRODUCTS" menu item.
• 2. Select the product category: Virtual SIM cards or Standard SIM cards.
• 3. Choose one of the available offers and add it to your shopping cart by clicking the "ADD TO CART" button.
• 4. Review your shopping cart.
• 5. Click the "PROCEED TO CHECKOUT" button.
• 6. Fill in the Product Delivery form.
• 7. Agree to the Terms of Service, Privacy Policy, and Cookie Policy.
• 8. Click the "PAY [AMOUNT]" button.
• 9. You will be redirected to PayPal.
• 10. Complete the payment for your order.
• 11. We will handle the rest and deliver your purchase as per the Terms of Service.

Yes, purchasing from the Vegolink website is safe. Here are some reasons why:

• - Secure Payment Processing: Payments are processed through PayPal, a reputable and secure payment gateway that protects your financial information.
• - Privacy Policies: Vegolink has clear Terms of Service, Privacy Policy, and Cookie Policy, ensuring your data is handled with care and transparency.
• - SSL Encryption: The website likely uses SSL (Secure Sockets Layer) encryption to secure the connection between your browser and the website, safeguarding your personal information during transactions.
• - Reputable Service: Vegolink is a recognized provider of mobile data solutions, which adds an extra layer of trust to their transactions.

For additional peace of mind, you can check for SSL certificates in your browser and read customer reviews or testimonials about the website's reliability.

We mail SIM cards worldwide. Within one working day of payment, you will receive an email from us with your shipment details.
Delivery to the US and Canada is carried out from Toronto via regular mail. Regular mail does not include tracking information.

Delivery Time:
• - USA: up to 9 working days.
• - Canada: up to 6 working days.

International deliveries to countries other than the USA, Canada are conducted using international registered letters.
Registered letter is a type of postal item that allows us to mail different types of correspondence in an envelope. Registered letter is an traceable item, for which you receive a receipt. These items are delivered to the addressee against a signature for receipt.
Registered postal items mailed as priority (Class A) items immediately by the fastest means of transportation, mostly by airmail.

Note: Vegolink is not responsible for delays beyond the expected delivery times, as we do not control the delivery process.

Vegolink products are delivered pre-activated. For physical SIM cards, simply install the SIM into your SIM-unlocked mobile device following the device's instructions. For eSIMs, add the eSIM to your smartphone using the provided activation QR code or instructions.

Please go through the checklist below:
• 1. Ensure that Mobile Data service is activated.
• 2. Verify that Data Roaming service is activated.
• 3. Make sure that the "Automatic Carrier Selection" switch is turned on.
• 4. Check the active network mode. Avoid using 5G or 5G Auto mode; we recommend setting your device to 4G LTE network mode.
• 5. Make sure that the Vegolink SIM or eSIM is selected for mobile data usage.



If you are experiencing mobile internet connectivity issues, please visit the "Good to Know" page on our website for helpful information or contact the Vegolink customer team.

We do not assign phone numbers to our SIMs or eSIMs. As a mobile data-only service, a phone number is not required to use our data service. You can continue using your current messaging platform subscriptions without needing to change your phone number.

You can conveniently check your balance on our website by selecting the "CHECK BALANCE" menu or by using the Vegolink bot on Telegram.
To check your balance on Telegram, please follow these steps:

• - Find and subscribe to Vegolink_bot in the Telegram messenger.
• - Tap on the "Settings" menu at the bottom of the window.
• - Select "My Vegolink Products" from the inline menu.
• - Tap on "Add Vegolink Product" from the inline menu.
• - Enter the Product ID and Security Code* when prompted.
• - The Vegolink product will be added to your Vegolink Telegram account, and you can check your balance from the Main Menu by selecting "Check Balance."

*Individual product identifiers and security codes are sent to customers via email. If you did not receive this email, please contact customer support, and we will assist you.

You can top up your balance on our website by going to the "TOP-UP BALANCE" section. Fill out the balance top-up form and click the "TOP UP BALANCE" button. You will be redirected to a secure payment processing page managed by PayPal to complete your payment. The funds will be immediately added to your Vegolink balance, and you will receive an email confirming your payment.

If you are using the Vegolink bot on Telegram, you can conveniently top up your balance directly through the bot. Simply tap on the "Main Menu" and select "Top Up Balance" from the inline menu. Follow the instructions and answer the questions provided by the Vegolink bot. Once you complete the process, you will receive a payment link. Click on this link, and you will be redirected to PayPal. After successfully completing the payment, the funds will be immediately added to your SIM or eSIM balance, and you will receive a confirmation message in Telegram.

You can transfer balance from one Vegolink product to another using the Vegolink bot on Telegram.

Follow these simple steps:
• - Tap on "Main Menu" at the bottom of the screen.
• - Select "Transfer Balance" from the inline menu.
• - Choose the Product ID from which you want to transfer the balance.
• - Enter the transfer amount in US dollars and press the "Send" button.
• - Select the recipient Product ID or enter it manually, then press the "Send" button.
• - You will receive a confirmation message.

To configure your recipients list, go to Settings > Recipients List > Add | Remove Recipient.
The Settings menu is available at the bottom of the screen next to the "Main Menu."

Vegolink is a data-only service and does not support traditional voice calls. However, you can use various Voice over IP (VoIP) and messaging services, such as Skype, Viber, and WhatsApp, to send messages and make voice calls using Vegolink
Important: Vegolink is not responsible for the performance of third-party products or services. Please refer to our terms and conditions for more details.

Vegolink products do not expire. We can deactivate your SIM/eSIM, if there is no data usage for the last 365 days, counting from the last mobile data session. You will receive an email from us with further instructions on how to activate your SIM/eSIM. If no response is received by us during the time specified in our email, the SIM/eSIM will be removed from our system with no possibility to restore it. If your balance is zero, and if the last mobile data session was 365 + 1 days ago, we have the right to remove your SIM/eSIM from the system with no possibility to restore it.

To restore a faulty or lost SIM card, please send a request to Customer Service. A new SIM card will be delivered to you by mail.

• - Replacement of a defective SIM card is free of charge.
• - Replacement of a lost SIM card costs $15, which includes shipping. This amount will be deducted from your SIM card balance or must be paid to the Vegolink bank account before a new SIM card is sent to you.